Under the advisement of Secure Signals, Cox Communications requires all contractors to utilize Secure Signals for their background checks. One of its contractors, U.S. Broadband, wrote this letter to Cox Communications.
I recently had an application come in from someone with a solid work history, whom I called in for an interview. During interviews, I always inform applicants that our hiring process includes drug and background screening, as I did in this particular case as well. The applicant filled out our background check form without any hesitation and we sent it through. As you know, we use Secure Signals for our applicant screening. The standard procedure is that they will respond with their findings via e-mail. However, the results for this individual inspired a phone call from Secure Signals as well, at which time we were informed that the applicant had outstanding felony arrest warrants in the State of Colorado.
Although no specific details were given over the phone, the documented results of the check alluded to inappropriate behavior with a minor and child endangerment. We were also informed that the findings would be released to Colorado law enforcement agencies, which we readily agreed was the appropriate course of action.
Two days later I was home watching television, and a news bulletin came on during a commercial break. (Although I was in the kitchen at the time, my DVR allowed me to go back and confirm what I thought I'd seen!) The individual had been apprehended by LVMPD and the local news program announced that it was on charges of producing and distributing child pornography, and LVMPD wanted to know if he had been in contact with any children locally.
My reason for informing you of this is to further justify the already worthwhile process of applicant background screening. These measures protected US Broadband, and Cox Communications in its role of co-employment, from otherwise unforeseeable consequences that could be suffered as a result of employing such a dangerous person. It is also testimony to the diligence and efficiency of Secure Signals and their dedication to ensuring that we, US Broadband, are able to continue providing a safe environment for our employees and customers. Furthermore, as a member of the local community, and more importantly a parent, it is good to know that our processes assisted in removing this offender from our society.
Manager, U.S. Broadband